Hayes School of Music

Policies for All Programs

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Policies for All Programs 

General Program Dates

  • The CMS program year generally follows the Appalachian State University semester schedule, with App State classes beginning the first week of class, private lessons beginning the second week of class, and community group programs beginning the third week of class.  

  • The year is divided into Fall and Spring semesters. No Summer programs are offered by the Community Music School. (High school students may be interested in Cannon Music Camp.)

Locations

Broyhill Music Center
813 Rivers St, Boone, NC 28608

See more about Parking and Directions here. 

COVID-19 Policies

By submitting your registration to an in-person CMS program through Conference and Event Services, you agree to follow these COVID-19 Guidelines.  These apply to students/participants, teachers, staff, and any family members or visitors.

Withdrawals and Refunds 

  • Group Classes: If a student plans to stop attending a group class, the parent must email a notice of withdrawal to asucommunitymusic@appstate.edu.
  • Private Lessons: Private lessons are typically not eligible for refunds except in extraordinary circumstances. If a student needs to withdraw from private lessons, the student (and parent/guardian if applicable) must email a notice of withdrawal to asucommunitymusic@appstate.edu.
  • For lessons, classes, or rehearsals missed before officially withdrawing, no refunds will be given and no charges will be waived.
  • If a student withdraws from a CMS program and receives a waiver or refund, the following will be subtracted from the waiver or refund:
    • a $30 processing fee
    • the full value of any previous sessions (based on the regular price even if tuition assistance was received or “Pay What You Can” options were selected). The price of missed/unused sessions is not prorated for the purposes of a refund. 
  • CMS reserves the right to cap enrollment for a program. Registering early is recommended.

Weather or Emergency Closures

  • If inclement weather affects your circumstances so that you must reschedule or miss a session, please notify your teacher as soon as possible. 
  • Rescheduling a private lesson due to weather will not be penalized, but a no-show (with no notification to the teacher) may cause the lesson to be forfeited. 
  • If App State closes due to weather or any other emergency, CMS lessons and classes at the Broyhill Music Center will be cancelled. These lessons and classes will be made up by CMS faculty.
  • Every effort will be made to notify students as soon as possible of the cancellation. If you are unsure whether App State classes have been cancelled, look for announcements on the Appalachian State University Homepage at appstate.edu. 
  • If CMS is open for in-person instruction and you cannot travel to your class/lesson, please contact your teacher and email asucommunitymusic@appstate.edu. 
  • CMS may be open when the Watauga County Public Schools are closed, so do not assume that lessons are automatically cancelled before contacting CMS and your teacher. 

Media Release

During registration, participants will sign the media release policy. This release is required for programs that are also App State classes. These materials may be used in brochures, advertising or public relations activities. 

Student Discipline

CMS teachers reserve the right to discontinue or terminate lessons for student disciplinary reasons. All CMS students are expected to behave with the highest respect to the Hayes School of Music facilities, CMS faculty, and other CMS participants. CMS Faculty and/or the CMS Director reserve the right to immediately end any lesson due to disciplinary problems of any student. Disciplinary infractions of any kind will be referred first to the parents, and, if continuing, to the CMS Director for disciplinary action. Disciplinary action may involve termination from the CMS program; in this case, no refund will be given. 

Dress Code Policy for Concerts 

  • Students are expected to comply with CMS concert dress requirements for all performances. Instructors will inform students on appropriate dress for recitals/concerts.
  • Students who are unable to comply must notify their instructor at least one week prior to the event. Those failing to arrive in concert dress for performance will not be allowed to participate in the recital. 
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